LONGFELLOW LLC
SMS Opt-In Instructions
This public call-to-action explains the only way invited recipients may opt in to recurring SMS messages sent by LONGFELLOW LLC through the Krossbound Mortgage SMS program.
Effective date: September 3, 2026
1. How to opt in
Invited internal test users and demonstration participants reach this page through a non-SMS invitation or a live demonstration. LONGFELLOW LLC does not send an SMS invitation or any campaign message before the recipient provides consent.
Initial enrollment requires the recipient to manually text START to (725) 712-9774 from the mobile number the recipient wants to enroll. A recipient who previously opted out may text UNSTOP to the same number to re-enroll. No website form, account-registration, verbal, paper, QR-code, imported-list, or shared-consent opt-in method is used.
Text START to (725) 712-9774 to receive recurring low-volume customer-care and operational mortgage-workflow text messages from LONGFELLOW LLC through the Krossbound Mortgage SMS program. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing any property, financial product, or service. Reply HELP for help or STOP to opt out.
2. Messages recipients may receive
- Two-way customer-support replies.
- Appointment reminders.
- Document-request notifications.
- Mortgage transaction and workflow status updates.
3. Important disclosures
- This is a recurring messaging program. Message frequency varies based on recipient interactions and relevant mortgage-workflow activity.
- Message and data rates may apply.
- Consent is not a condition of purchasing any property, financial product, or service.
- Reply HELP for help. Reply STOP to opt out at any time.
- The person opting in must be the subscriber or customary user of the mobile number or have authority to provide consent.
4. Enrollment confirmation
After the recipient texts START, or texts UNSTOP after a prior opt-out, the recipient receives this automated confirmation:
LONGFELLOW LLC: You’re subscribed to recurring customer-care and mortgage-workflow texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.
5. Program policies
Review the terms and privacy disclosures that apply to this messaging program before opting in.
